Ticket Collection & Fees
Tickets for all festival shows and events are available from the website. You can click on the “book tickets” link next to each show listing and add tickets to your basket.
If you have any queries please email our ticketing team firstname.lastname@example.org
You will need to create a simple account if you wish to buy tickets via our website; it will take only a couple of minutes to create it and you can provide your own password.
If you buy tickets via the site you will also be able to make a donation to Big Difference Company; the registered charity which produces the festival.
If you would prefer to buy tickets by phone, or have any queries about ticketing, please call our friendly ticketing team on 0116 456 6812. The office is staffed Monday – Friday, 10am – 6pm. During the main festival dates, the phone line will also be staffed Saturdays (10am – 6pm) and Sundays (midday – 4pm).
We pass 100% of ticket income on to our venues, acts and promoters. There is an 80p booking fee charged on all ticket to help pay for the Box Office. There is a maximum charge of £4.80. This means the majority of customers will pay less in booking this year than they did during the 2017 festival.
If you have any feedback on our centralised ticket office, do let us know at email@example.com
FESTIVAL TICKET OFFICE & HUB
During the main festival period our hub and ticket office will be open on Jubilee Square in Leicester city centre. This is outside the main BBC Leicester building – try searching for LE1 5LB.
The Hub will be open midday – 7pm (Monday – Thursday), 1pm – 8pm (Friday and Saturday) & midday – 4pm (Sundays). Feel free to drop in to buy or collect tickets, pick up flyers and get access to special offers (or bring cake for our great Hub team!).
Tickets can either be posted to you (standard posting £1/transaction) or you can collect them from the automatic collection points set up around Leicester city centre. Current locations are:
During the festival period there will also be a collection point at The Cosy Club, Highcross Street LE1 4NN
You will need the card you booked tickets with to collect tickets from the machines.
These are the details and arrangements for buying tickets via the main festival box office. If you buy tickets from elsewhere, booking fees and arrangements may differ so please check with who you are buying tickets from.