Ticket Information
Booking Tickets
Online
Tickets for all public festival shows and events are available from the show listings page on our website. You can click on the “book tickets” link next to each show listing and add tickets to your basket.
In order to buy tickets from our website, you will need to create an account. Creating an account is easy and will only take a couple of minutes.
By Phone
If you would prefer to buy tickets by phone, please call our friendly ticketing team on 0116 261 6812. The phone line is staffed Monday-Friday, 10am-4pm.
During the festival dates, the phone line is staffed Monday – Saturday, 12pm – 7pm, Sunday, 12pm – 4pm.
You can also call this number if you have any queries about ticketing.
In Person
During the festival dates, you can purchase tickets for all public festival shows and events from the Festival Hub, situated on Jubilee Square.
In 2025, the Festival Hub opening hours will be:
Monday – Saturday, 12pm – 7pm
Sunday – 12pm – 4pm
The Festival Hub will be running its Half Price at The Hub offer again in 2025, where tickets to participating shows will be half price when purchased in person at the Festival Hub on the day of performance.
Terms & Conditions
Ticket Delivery
All tickets to Leicester Comedy Festival & The UK Kids’ Comedy Festival shows and events are in the form of downloadable e-tickets.
Ticket Pricing
Each festival show and events’ ticket price is set up by the show or event themselves. There are a few ticket types offered throughout the festival, explained below:
Full price – standard ticketing, with the price of tickets set by the show or event
Free – zero ticket price, subject to a standard £1.50 booking fee per ticket
Pay What You Want – the ticket booker is able to choose the price they wish to pay for the show or event
Half Price at The Hub – tickets to participating shows will be half price when purchased in person at the Festival Hub on the day of performance
Concessions – a reduced ticket price compared to a full price ticket; tickets to shows or events offering concessionary prices are available to Senior Citizens (over 65s), Under 18s, full-time Students, those registered as Unemployed and individuals who are Disabled. We operate an honesty policy in regard to our concessionary tickets.
Essential Companion Tickets
We’re able to book complimentary essential companion tickets for those customers who need one through our Box Office. You can request this by giving us a call on 0116 261 6812. If you are unable to contact us via phone, please send us proof of purchase of a general admission or concession ticket by forwarding your order confirmation email to tickets@comedy-festival.co.uk and we will issue you with a complimentary companion ticket.
Age Guidance
Please contact info@bigdifferencecompany.co.uk to receive a spreadsheet with age guidance for all shows on our website.
Ticket Allocations
If you find a show is sold out on our website, it may be that additional tickets are available from the venue’s website or on the door. You can find information on all festival venues here.
Booking Fees
There is a standard £1.50 booking fee charged on all tickets to help pay for our Box Office. Booking fees may vary on some shows, as we need to align to the venue or promoter’s policy. There is a maximum charge of £15 per basket. Booking fees are never refundable.
Donations
When you buy tickets to a festival show or event, you will also be able to make a donation to Big Difference Company – the registered charity which produces the festival. All donations enable us to continue delivering Leicester Comedy Festival along with amazing projects such as the UK Kids’ Comedy Festival & Loving Laughing as well as projects aimed at promoting well-being, education and the arts.
Lost Tickets
If you purchased your ticket(s) from us, you can request a resend of your ticket(s) by contacting our Box Office via email at tickets@comedy-festival.co.uk or over the phone on 0116 261 6812. If your tickets were bought elsewhere, arrangements may differ so please contact your ticket provider in this case.
Refund Policy
Unfortunately, all tickets are non-refundable as agreed at time of purchase. This is because we pass 100% of ticket income directly on to our acts, venues and promoters, therefore we are unable to process refunds.
The above details & arrangements are for buying tickets directly from the main festival channels. If you buy tickets from elsewhere, booking fees and arrangements may differ, so please check with who your ticket provider.
If you have a query about a ticketing issue, or would like to give feedback on our centralised ticket office, please get in touch via email at tickets@comedy-festival.co.uk where a member of our team will be happy to help you.
Please do not contact us via Social Media regarding ticketing issues as we may not be able to respond.
Access Requirements
Whilst we have access information for our festival venues available on our website, we suggest contacting the venue you wish to attend to ensure that they can meet your requirements.
If you need to book an essential companion ticket for a show or event, you can do so by calling our Box Office on 0116 261 6812 or emailing us at info@bigdifferencecompany.co.uk.
For any other questions, please email info@bigdifferencecompany.co.uk
